Culture, capability and change
PAGER aligns risk culture to risk capability and change management to drive meaningful and lasting outcomes across the business.
Our diverse tools and training help companies bring their risk operating models and frameworks to life.
See how PAGER works below.
Your business
Do you need help to build organisational capability and embed a strong risk culture? Some of these things might be on your mind:
- You’re not sure where to start with defining and measuring risk behaviours that are important to your organisation.
- You recognise that risk-informed decision-making and great risk outcomes must go beyond good processes and systems.
- You need to build first-, second- or third-line capability through practical and efficient learning and training resources.
- You want to enable risk-informed assurance and behavioural auditing.
- You want to revisit your risk operating model, re-align your three lines model or refresh your accountability frameworks.
- Your organisation is uncertain how to address regulatory or external stakeholder obligations.
- The board or executive are asking for insights on risk effectiveness or the impact of culture and behaviour on risk outcomes.
Our approach
World-class risk frameworks and systems will only ever be as good as the underlying organisational capability and culture. Getting these right is key to effective enterprise risk management.
Robust capability and strong culture can unlock broader assurance opportunities, including behavioural auditing (third line), and ultimately enable (first line) ownership and the prioritisation of practical action.
Our approach to capability development will match your specific requirements, considering your organisation’s unique approach to risk. From off-the-shelf training to custom-built modules designed for niche or mass audiences, our team have the first-hand experience to rapidly deploy programs that build the risk capability at your organisation.
Our risk culture methodology involves quantitative surveying and qualitative interviews, as well as other listening and analytics techniques. We also help you to identify relevant data (proxy metrics) that can mature your monitoring capability through a risk culture dashboard and/or integrating reporting.
Outcomes and outputs
- Review or validation of your risk operating model, considering accountabilities, reporting lines and capability opportunities.
- Capability assessment and learning needs analysis. Off-the-shelf and custom-built learning content and pathways.
- Clearly articulated risk culture behavioural dimensions, aligned and integrated with your broader organisational culture and values.
- Standardised, benchmarked or customised surveying (delivered as a service, or on your own platforms).
- Comprehensive leadership report highlighting thematic trends around how your organisation manages risk and ‘hotpots’ that require attention.
- ‘Always on’ risk culture monitoring, ad-hoc or programmatic capability development. Metrics, dashboards, and integrated report.
PAGER technology brings risk to life
Ask us how PAGER can support your goals | Visit the PAGER risk technology website